Construction Begins on The Line
The Service Innovation Kitchen is transforming an empty downtown space into a state-of-the-art culinary center—home to The Line, our training ground for hospitality workers—designed to train the next generation, strengthen local businesses, and fuel economic mobility
First Annual Gala
More than just a celebration; it's a powerful gathering dedicated to empowering hospitality workers and breaking the cycle of financial insecurity.
Cafe Overlook Grand Opening
Cafe Overlook offers breakfast and lunch service on weekdays, doubling as an education and training program where staff gain invaluable mentorship from industry professionals while mastering back-of-house and front-of-house skills.
Started Cafe Overlook Partnership
A joint project from Service! Relief for Hospitality Workers and the Franklin County Board of Commissioners, Cafe Overlook is an innovative collaboration between the public and private sectors with a mission to eliminate financial insecurity among those working in the service industry.
First Grants Distributed
Service! distributed grants to hospitality workers to address short-term hardships for those who experienced a lack of resources to pay for essential expenses
Service Founded
The inaugural Service! initiative was a free boxed meal program designed to feed unemployed workers in the service industry and their families. Delivering 200 meals per day.